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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Troy Dugger

April 26, 2025

5  out of  5
rating by Troy Dugger
"It was a pleasure speaking with you & giving outstanding customer service!!! Thanks a lot."
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Robin Billups

April 11, 2025

5  out of  5
rating by Robin Billups
"Christa always is a great help and very prompt with whatever I need. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dacia Villarreal

April 9, 2025

5  out of  5
rating by Dacia Villarreal
"Christa answered all my questions and was a very big help getting my home and auto insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Theresa

April 4, 2025

5  out of  5
rating by Theresa
"Very excited to be dealing with such a professional company. Stephen is a gem"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joan Hannigan

April 3, 2025

5  out of  5
rating by Joan Hannigan
"Stephen is the best agent I’ve ever dealt with. (And I’ve been driving 30 years LOL) He is so knowledgeable, punctual, friendly and took the time to find us the best rate. I’m thrilled with Stephen and State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Roy Witter

April 1, 2025

5  out of  5
rating by Roy Witter
"Great Customer service. Very nice and sweet. Made me understand everything I was getting."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dennis Schreiner

March 31, 2025

5  out of  5
rating by Dennis Schreiner
"Christa was very knowledgeable and personable in re-activating insurance on my camper. A real asset to Rick Ruby’s agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Molly Mack

March 27, 2025

5  out of  5
rating by Molly Mack
"Christa Olson is an excellent account rep who is professional, efficient, and friendly! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Moyers

March 21, 2025

5  out of  5
rating by Nancy Moyers
"I met with Christa. I was very impressed with her knowledge of the many home & auto insurance options & what the best fit for us was. Her efficiency was amazing, she put the pricing and options together within 1 hour of our discussion & had them emailed for my review. Christa was not only extremely knowledgeable & efficient, but also very personable, nice, & a good listener. I purchased all our auto & home owners from her as much for her knowledge & reliability, as I did for the pricing. John & I are looking forward to working with Christa. State Farm is lucky to have someone of Christa's caliper working for them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Young

March 20, 2025

5  out of  5
rating by Lauren Young
"Christa was a great help when I wanted to add something to my policy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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The HomeCare Crew

March 20, 2025

5  out of  5
rating by The HomeCare Crew
"Stephen did a great job helping me set up my insurance quickly. Would recommend to anybody shopping around"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jody reece

March 9, 2025

5  out of  5
rating by jody reece
"We changed over to State Farm after having another insurance company for 20 years. Christa helped us through the entire process and is very efficient and responsive. We saved a lot of money by switching to them. I would recommend checking with them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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adam quester

February 18, 2025

5  out of  5
rating by adam quester
"State Farm has been more than helpful when I was in an accident that was not my fault. They took care of things that the driver at faults insurance company would respond to my claim"
We responded:
"We appreciate your kind words, Adam! Our team is always here to help and make things as easy as possible for you. Let us know if you ever need anything. – Rick"
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Andrea Michel

February 13, 2025

5  out of  5
rating by Andrea Michel
"Great customer service from Jeanne! She texted the phone number i needed to reach out to, with the prompts to push, and let me know exactly what I should say to the representative for a quick and easy experience while filing a claim!"
We responded:
"Thank you for the kind feedback! I’m so glad Jeanne could assist you and make your experience quick and easy. We aim to provide helpful and efficient service, and it’s nice to hear that we were able to do just that for you. I'll pass along your kind words, and if you need further assistance, don't hesitate to reach out. Thanks for being a Good Neighbor! -Rick"
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Mark Miller

January 23, 2025

5  out of  5
rating by Mark Miller
"Christa was great to work with, she was patient and explained all the plan details and coverages and also checked other options and explained all the differences."
We responded:
"Thank you so much for the wonderful feedback, Mark! I’m glad Christa was able to take the time to explain all the details and options thoroughly. We always aim to provide clear, helpful guidance to make sure you’re getting the best coverage. If you ever have any more questions, don’t hesitate to reach out. – Rick"
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Tateum Jones

December 26, 2024

5  out of  5
rating by Tateum Jones
"Could not ask for a better insurance agent. Christa is so helpful and always makes sure I have what I need and that I’m getting the discounts that I am able to. If you choose to work with this agency I definitely recommend Christa as your rep!"
We responded:
"Thank you, Tateum, for your thoughtful review and for sharing your experience with Christa! She always goes above and beyond to take care of everyone, and we’re so glad she’s been able to help you. We appreciate your trust in our team! – Rick"
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George Markakis

December 20, 2024

5  out of  5
rating by George Markakis
"Christa was very efficient at putting together a replacement policy that improved my existing insurance coverage and saved me money by bundling. She wrote up several iterations of policies so I could compare different options and very patiently and pleasantly went through these options with me to make sure I got exactly what I wanted. A year ago, Rick, the owner, actually helped me find a policy with a DIFFERENT AGENCY when he realized that State Farm couldn’t offer me the coverage I needed at the time—what a class act. Glad to be with State Farm. This agency is top notch!"
We responded:
"Thank you for your kind words! We're glad Christa was able to help you find the right coverage. We truly appreciate your trust in our agency and look forward to continuing to serve you! -Rick "
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Rheanna Miller

December 6, 2024

5  out of  5
rating by Rheanna Miller
"Christa was very knowledgeable, easy to talk to, and gave me a great experience through the insurance purchasing process!"
We responded:
"Thank you for your feedback! We're glad that Christa made the insurance purchasing process smooth and informative for you. We appreciate your comments and look forward to assisting you again. -Rick "
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Susan Wolfe

December 5, 2024

5  out of  5
rating by Susan Wolfe
"Christa was extremely kind and helpful. She listened to our needs and took care of everything very promptly!"
We responded:
"Thank you for sharing your experience! I’m glad to hear that Christa could listen to your needs and handle everything so promptly. We’re fortunate to have her on our team, and I’ll pass along your kind words. If you need further assistance, don’t hesitate to reach out! -Rick"
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Christine Shonebarger

November 26, 2024

5  out of  5
rating by Christine Shonebarger
"Thank you Christa @ Rick Ruby- State Farm for your quick assistance and follow-thru when I needed your help on very short notice. You're the best!"
We responded:
"Thank you for your kind words! I'm glad Christa could assist you when you needed help on short notice. She goes above and beyond for our clients, and I’m happy to hear her efforts made a positive impact. If there's anything else we can do for you, don't hesitate to reach out. - Rick"
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Ocule Binocularus

November 18, 2024

5  out of  5
rating by Ocule Binocularus
"I made 3 claims in the past 9 months and the process was always smooth."
We responded:
"Thank you for sharing your experience! I’m glad to hear that the process has been smooth each time you've needed assistance. We strive to make things as easy as possible for our customers, and it’s nice to know we’ve been able to do that for you. If you need anything in the future, please don’t hesitate to reach out. - Rick "
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Laurie Long

October 31, 2024

5  out of  5
rating by Laurie Long
"Christa was great. She got the best rates."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Christa was able to assist you and secure the best rates. Your satisfaction is important to us, and we appreciate your support. If you need anything else or have any questions, don’t hesitate to reach out. - Rick "
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Laura Spicer

October 31, 2024

5  out of  5
rating by Laura Spicer
"Nicole was wonderful to work with! Thank you."
We responded:
"Thank you for your kind words! I’m glad to hear you had a positive experience working with Nicole. She goes above and beyond for her customers and we're lucky to have her! If you need anything else or have any questions in the future, don’t hesitate to reach out! - Rick"
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Ryan Reffner

October 22, 2024

5  out of  5
rating by Ryan Reffner
"Christa, is always there to help me when I need to add coverage, or change it. She is professional and courteous always!"
We responded:
"Thank you for your feedback, Ryan! I’m glad to hear that Christa has been there to assist you with your coverage needs. We appreciate your recognition of her professionalism, and we couldn't agree more! If you have any questions or need further assistance, feel free to reach out. – Rick"
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molly emerson

October 22, 2024

5  out of  5
rating by molly emerson
"Awesome company and great customer service! Would definitely recommend talking to Christa to anyone who needs help!"
We responded:
"Thank you for your review, Molly. I’m glad to hear that you had a positive experience with our team and found our customer service helpful. I appreciate your recommendation of Christa and will pass along the kind words to her. If you have any questions or need assistance, feel free to reach out. – Rick"