State Farm® Insurance Agent Rick Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Fry
June 12, 2025
5
out of
5
rating by Maria Fry
"Very responsive and helpful!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Julie Hofacker
June 10, 2025
5
out of
5
rating by Julie Hofacker
"Jeanne at this office are amazing! They are by far the epitome of customer service! We could pay less else where, but the customer service lacks, rather pay more for better customer satisfaction."
We responded:
"Thank you Julie! We believe customer service is the most important job we have and great customers like you make it easy!"
Dennis Barker
June 6, 2025
5
out of
5
rating by Dennis Barker
"Christa took care of my transfer of insurance and wet above and beyond by emailing my renters insurance to my landlord. Your lucky to have her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
JD Dueck
June 5, 2025
5
out of
5
rating by JD Dueck
"I have been with state farm since 2001 when we bought our first home. We have bundled car and house insurance since then with great savings on multiple cars and two properties. Recently, Christa Olson helped me to re-evaluate our rising house insurance cost (inflation and asset appreciation) and by raising the deductible were able to add more coverage but at the same time decrease the annual premium! She is genius. And also through the Drive Safe and Save program we will be able to reduce the car insurance by 5-10%. Thanks again Christa...and Ruby Insurance. State farm is small town friendly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mark Schmidt
June 3, 2025
5
out of
5
rating by Mark Schmidt
"Yesterday I came into the office without an appointment expecting a bit of a wait . But to my surprise, Christa and the staff at Rick ruby agency got me in quick. Answered all my questions and met my need to the letter. Thank you Christa for the wonderful service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Allison Sharkey
June 2, 2025
5
out of
5
rating by Allison Sharkey
"Christa was super friendly and so helpful! She was super quick with responses and got us all set up for everything we needed without any sort of delay!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andy Ouriel
May 29, 2025
5
out of
5
rating by Andy Ouriel
"Thank you to Christa and the Rick Ruby’s State Farm team for making the sign-up process easy and seamless. The staff was very friendly and helpful in guiding me through every step of the way. I would highly recommend anyone at least come down to talk about insurance with Christs and/or one of Rick’s other team members."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lakepoint Sales
May 14, 2025
5
out of
5
rating by Lakepoint Sales
"Recently new customer and WOW did they make things easy for me. Few questions, emails/texts and I’m in business. Friendly and helpful. Thank you Christa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brock Broughton
May 9, 2025
5
out of
5
rating by Brock Broughton
"Jeanne Schuster - has been amazing to work with through an unfortunate incident we had take place, where a company caused some damage to our home. Through answering questions, having conversations, and just being readily available (when not working with other clients) to help, Jeanne has been great! Highly recommend!"
We responded:
"Thank you so much for taking the time to share your experience with Jeanne. I'm thrilled to hear that she has been amazing to work with during such a challenging situation. Her dedication to providing support and being readily available for our customers is one of the many things we appreciate about her too. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you need anything further, please don’t hesitate to reach out! ~ Rick"
Dan Wise
May 1, 2025
5
out of
5
rating by Dan Wise
"Christa did an amazing job explaining all the he different policies I could choose from with my homeowners insurance . She was super courteous and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Troy Dugger
April 26, 2025
5
out of
5
rating by Troy Dugger
"It was a pleasure speaking with you & giving outstanding customer service!!! Thanks a lot."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Robin Billups
April 11, 2025
5
out of
5
rating by Robin Billups
"Christa always is a great help and very prompt with whatever I need. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dacia Villarreal
April 9, 2025
5
out of
5
rating by Dacia Villarreal
"Christa answered all my questions and was a very big help getting my home and auto insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Theresa
April 4, 2025
5
out of
5
rating by Theresa
"Very excited to be dealing with such a professional company. Stephen is a gem"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joan Hannigan
April 3, 2025
5
out of
5
rating by Joan Hannigan
"Stephen is the best agent I’ve ever dealt with. (And I’ve been driving 30 years LOL) He is so knowledgeable, punctual, friendly and took the time to find us the best rate. I’m thrilled with Stephen and State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roy Witter
April 1, 2025
5
out of
5
rating by Roy Witter
"Great Customer service. Very nice and sweet. Made me understand everything I was getting."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dennis Schreiner
March 31, 2025
5
out of
5
rating by Dennis Schreiner
"Christa was very knowledgeable and personable in re-activating insurance on my camper. A real asset to Rick Ruby’s agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Molly Mack
March 27, 2025
5
out of
5
rating by Molly Mack
"Christa Olson is an excellent account rep who is professional, efficient, and friendly! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nancy Moyers
March 21, 2025
5
out of
5
rating by Nancy Moyers
"I met with Christa. I was very impressed with her knowledge of the many home & auto insurance options & what the best fit for us was. Her efficiency was amazing, she put the pricing and options together within 1 hour of our discussion & had them emailed for my review. Christa was not only extremely knowledgeable & efficient, but also very personable, nice, & a good listener. I purchased all our auto & home owners from her as much for her knowledge & reliability, as I did for the pricing. John & I are looking forward to working with Christa. State Farm is lucky to have someone of Christa's caliper working for them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lauren Young
March 20, 2025
5
out of
5
rating by Lauren Young
"Christa was a great help when I wanted to add something to my policy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
The HomeCare Crew
March 20, 2025
5
out of
5
rating by The HomeCare Crew
"Stephen did a great job helping me set up my insurance quickly. Would recommend to anybody shopping around"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
jody reece
March 9, 2025
5
out of
5
rating by jody reece
"We changed over to State Farm after having another insurance company for 20 years. Christa helped us through the entire process and is very efficient and responsive. We saved a lot of money by switching to them. I would recommend checking with them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
adam quester
February 18, 2025
5
out of
5
rating by adam quester
"State Farm has been more than helpful when I was in an accident that was not my fault. They took care of things that the driver at faults insurance company would respond to my claim"
We responded:
"We appreciate your kind words, Adam! Our team is always here to help and make things as easy as possible for you. Let us know if you ever need anything. – Rick"
Andrea Michel
February 13, 2025
5
out of
5
rating by Andrea Michel
"Great customer service from Jeanne! She texted the phone number i needed to reach out to, with the prompts to push, and let me know exactly what I should say to the representative for a quick and easy experience while filing a claim!"
We responded:
"Thank you for the kind feedback! I’m so glad Jeanne could assist you and make your experience quick and easy. We aim to provide helpful and efficient service, and it’s nice to hear that we were able to do just that for you. I'll pass along your kind words, and if you need further assistance, don't hesitate to reach out. Thanks for being a Good Neighbor! -Rick"
Mark Miller
January 23, 2025
5
out of
5
rating by Mark Miller
"Christa was great to work with, she was patient and explained all the plan details and coverages and also checked other options and explained all the differences."
We responded:
"Thank you so much for the wonderful feedback, Mark! I’m glad Christa was able to take the time to explain all the details and options thoroughly. We always aim to provide clear, helpful guidance to make sure you’re getting the best coverage. If you ever have any more questions, don’t hesitate to reach out. – Rick"